Diagno Pharma Solutions
One of the challenges faced was that people often must work remotely or in the field. They may also use multiple devices (phones, laptops, etc.) resulting in not having access to important information. Needing to request contact information from colleagues was also becoming a pointless bottleneck.
ASP.net MVC, EF, SP, MSSQL, WINDOWS SERVER
We addressed this concern with a centralized cloud-based shared contact management system and added features such as filters, permissions, and bookmarks to add extra value.
The CRM system has been deployed across the entire organization and its many business units. The feedback from the sales team has been overwhelmingly positive and iterations are on-going based the suggestions received. The project has been regarded as a massive success as it has managed to reduce operating expenses by removing inflated CRM license costs from the picture, while providing functionality better suited for the organization's unique workflow.